Leadership Lessons in EMS — Surround yourself with great people
With Andrew Mosiane · View profile →
Episode 9 of ParaPodcast.
Leadership Lessons in EMS — Surround yourself with great people — a conversation with Andrew Mosiane from South Africa. Part of our Leadership series, exploring the people, ideas, and evidence shaping global EMS.
Andrew Mosiane
🇿🇦 South Africa
Andrew Mosiane is a South African paramedic-researcher and lead author of a 2025 Scientific Reports study on mental-health struggles among newly qualified paramedics, co-authored with Patricia McInerney and Simpiwe Sobuwa. His work documents transition shock, burnout, and the case for structured support in South African EMS. His ParaPodcast appearance focuses on leadership lessons and the role of mentorship.
Full guest profileRead the transcript28 sections
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as we learn from each other part of this we know that there are normal papers out there sometimes we discuss them sometimes we use the podcast to disseminate information our thoughts. A guest Andrew Musiya Home. Korning Uke na nyona privilege. You know one of the things have here now 3 kree in the morning around y me upon les appreciate your time and uyates you compromise and just allowing us.
It's space whatever works. I met you while working for how provincial government now meet in theories of college sometimes on the road suppose you doing whatever you are doing well sports before we start here where did this start why ems how did you end up a epicshe Nyuponis first engendricker Kalauwen career chice program. marks later on a chair b ravish after si abamblywh So apply defense force Went Rele met character then journey of being our emergency medical care.
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income And you around individual access is a do wise nur you know so forth so onyasebusa success individually in the society eer living life academics rese winiwele lokates education so also. acting principal of a college leboni we had an HPCS inspection during that inspection there was a statement done by one inspecting team members to me at the time neatch that said you think ach inspection no changes open throttle since education be able to give leadership programmed said we are going to develop a teachers act to universities so what was driving me but the team our we started sending guys all overisais looking at our staff
compliment their current sending them back to school let's development plan to say guys by the end of years candida research people outrytast Niks went to PhD level even if hdle said about wrep towards academia Acting from just doing initial degree normally question. Normally yam househe farm jobs you mentioned your structure north wea each by education of but also during push someone tell you that are you don't want to show Euwena clinical sye in terms operations postel after much butciswe space also perspective teaching teaching the army a parunce le you know 2 will understand like the bateryw Borgencitator moved to Libort uCA yeah no we turned in
2012 phrouj high number of phjus nationaly passhock lookingath N content So when some focused coming we understand that people was out lente like eight tapos getting out to get such high pass rate you know people cool whatso these guys out like this leadership Just chaps ohole hard little personnelia sction. start, you know, disseminated across the other programs if personally no good in education.
kind of blinded my other progression which was learning or invin socame comfortable in that so when statement was done to say what makes you feel like you areate individual to head and academic institution it was an awakening En push motivation shownshwe, it is understanding So that gives a full picture of the academic space operation you as teachers olds have the clinical competence and proficiency to be able to stk things teaching So we privileged after graduating from the diploma worked private public starrent as paramor pretoria branch French immer army nhift los Saudit of now you after qualify have spirit of these skills adaptam training by theor came to me when i
no chair TWRJ he was my identifiable with the name of David lebe. UJR approach Kok yes Wewing as a director he pull me and said listen the college you are doing consider you coming to operations did no onwhe today was the 16th of this december was at home to get a call from himself come and meet me emandervale in johan hospital whenapom district manager sall it out ya whole guy afrikaough Ur a i findest.
De after discussion on sad. Consider you are now taking over this district you finish annual leaf when you come back in this district somebody over to you are now district manager operation starting managing district managing staff being fully parational As you just cut right moving some comfortable forge7 Deatorship away 5 years you wait for no five years so there is a fix term and there's that one the term is the five term and there is a contract that you can be sign just like any other official without actually to it.
strictly worked going up as a chief getrenewable renewable by that time it was still director director director can work nctor chief ambition along those college moviorship from there Yameba no durent department onlu inspired user engage noit cause your time just wait you know our when pulled lateral to dd i was very na movement in terms of growth and you know you look at the sense you know spend more time losing struct of there was to move aspect of superiority to move choice Opet operations eventually full discussion to kind of deal with emotions.
Nions partially here spend more time along those lines dealing with night's problems. If you can't get some you go fix it so he said not going to find someone must go even though vetue of somebody saying this was a samie my chief arguardi operations for you can manager for geographical province stations ambulances voya manager around fish covering hold of valut south going to 3h pceponsibility in ex about eight ambulances response cars ic buses we were managing a staff of around somethingizations we have Let me countly fina bale heel burg theiri about eight stations 2 stations various numberces but on a daily basis around 27 and
ICU on the subbook side paramedic sports carichael backside paramedic sports carbook yere intermediate life ambulances life ambulances area of show that the whole areances we want to primary calls to interfacility to special events In my role managing stakeholders which part integrated system aspect. We definitely do. You've seen the gps leadership I think that's what you guys call each other leader mina cause you but youk person you details your whole careereleercipine person is there any gedness you discipline fromground as a child what inform you are making sure that everything you do you are disciplined and you achieve the results need achieved also which one more question
forget is you think now when you compare EMS do nesse beforeamco Asti. Weduw's songs. Dewas, jo defensew janport Portugwint januwari before childh defense force gav to meat i forever grateful for disciplineho need afrikaan likes politicians male. in terms of psychology nature part you expose to way of living shapes entire life point going on and fortunately it was not misbehavior it was discipline waking up at 3 a to your bed shaving inspection 5:00 not 5:00 and if that inspection is not passed you know we don't discuss force execute before you go to breakfast at 6 am you don't even be like to eat that breakfast if you don't need particular
quat if they say in front of you inens e Wena so even something until you completed no matter Ab no matter what. commitment ir also professionalitaristic in so mindset environmental with academics thanks academics aspine waspan challenge bath 2 English you know how to do you have to do referen bibliography scientific writing you writing newspaper this assignments like it's a newspaper article scientif shu individual change absolutely things if the same evolving nation bias whens you when you go to a station the station is clean there is a station commander is there as a chief leader is there is a paramed is the vehicle is clean screen people knew that they are
saving the community and did that with discipline commitment was not awe thing we normally see these days up generation differently than usat other things forward job by thing you know jobs of yeah i hear you must go to call you know podcast likeshi but you are no i hear you just A different generation you think manag ja of my generation even you know arr with thisek how to why you parangeus Jas 2 Interesting ihm Although we TWH em especially we are culture.
kuzsorgas in the podcast podcastini dopatenskab Kiscipine pridepose Espublica servant. now if we unpack the world means those are you are the things ek arrivedbenic disculle we going to show that our clients ruch silih Ager with pride. When you go to understand this person is understood. 15 netaction understand house no help you know what you are complaining of definitely ambulance issue come in let see you or no it's not we are still going to look at you give what needs to happen but please understand that this kind of things approach mindset says individual you know we sport the meet of need forever chr opposite ya horrible
for show on the right ambulance Ningetul Yort alright. U, inridors of leboni i remembering of black people reference worked a critical care assistant parametric may cause assume. epametical rendering crissal skills just in short way you sort of explained or getting quality medooked whatever you are doing saudit you know and the results were submitted to sa and you were eaten reward which is pretty After you move was still there you can do the public servant.
Now this me the next a person operation different cause you workable we knew direction operation complaint communist employees aseur employees controllers owning labor necess of wesental sense and people cool sometimes necessar have choice but the government source Employment especially control sometimes employees find is around getting even for saying you know things and getting annual sometimes you try to apply you can't get annual leave here you know. like that you know takes you also mentioned while you are saying that each parameter like Employee Philipple such way elsewhere you or services can functionada complexion.
A quantity R00 a CEO of Sims R3. CEO deputy directors district manager station manager supervisors employee guys parametic intermediate there is a basic there is a clean there is a security guard you know there secretariat person in struct any given time with emotions life challenges got metal for us to be able to meet some of all of them to acceptable level we put standards standards in terms of job conditions employmentaries expectations and yer to position tooloit mashuikhathi Nem handsin.
Country rap. Paramics africa some ain comfortable findable. Malusi you see, let me again go back to my own experience we used to believe that money is the biggest north salaries parametics we came in gav higher is busy enjoyed pyramide better issues inflation work christin mindsig the highy uk issue the issu The scope of work to make show this value for money for the employer worked money enough to meaning 2 areas which we municipality wear there is discrepancies an issue so what assis here might be a complicated.
In terms of guys Africa different experiences of us in the UAE it made uncomfortable and unhappy there issues of safety and security in South Africa enjoy and security in the colleagues are enjoy for an employer to really reach out to be in the position to make an employee becoming more and more complicated now because the employees requirements and experiences more complex is a good salary yes people must leave a wage is something that is support and work absolutely culture of hearing people out them allowing them inputs operations is important accessibility not having challengesane lies people let us basses Of our parent.
you know the culture of ensuring that within the organization everybody the same should not be discriminated against individual x because he says what you don't want to listen to hear individual y and therefore and get so very complicated in the place to show that officials and i hear constantly if i Once you understand PhD grate tomorrow exang physical papers needs illness forever of of of of moving with the change and responsive predict my people but ihop mak sense Because we might need to go back to things need to further things like you know predicting where should artificial intelligence you know issues of electronic report platforms
which is still challenge backs of 'n whole lot of things that are you know technologies den you know so complicated but doable what maybe question someone you've given massive knowledge was really good where communication High satisfaction Even norit you ever meant to exposure EMS if notae guys sorry for being embarrassed by the beautiful staff If you are not if you have decidere indecisive should not shown me glitter so to answer your question was too folded my first international remember i wasing with i sawda was thinking was not a local kind of informed kind of al felt for some of us to be able to operate
this level Yalihan may be similar Ink having open kan individual if yes growing out myge of of of of you know making some financial gains even accelerated 3 because you know guys working with meet themcdot by the way partnerus if you look fly colored guy hold my partner knowk out of Ok. so Mark we met with one day 6 was working force somewhere out there guys dollars 2 that took randomin white Around 10 is 10 work amounts.
At that point in time myself we areate thina one day you come back you see height make sure comfortable ipali engage with ihop afrika is still wish to contribute withn internationally you know myself If med strict yourself influence and if you no one second just to add iconsasebles names pastor priest mashin NPG a priest. those guys grounded me and made me to understand the human ubuntu dealing with people just off fish must be a tool to work our influence assorted only on top it is also our level those might be looking us as soaliaders operating etely those shap us privilege of engaging with lot of them
beautiful lefa hobo you knowwr individualized with ability to look Wathi sith sense sen irus. If we can liseng privilege privilege sportane Eh we have learned a lot, it's good to actually. See where mind was going into which your academic nelynga masters you've done during that much align. education iefal we are things for you
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